Shipping policy
Thank you for shopping with us! Below are the terms and conditions that constitute our Shipping Policy.
1. Order Processing & Dispatch Time
- All orders are processed within 2 to 3 business days.
- Orders are not dispatched or delivered on national holidays or during severe weather disruptions.
- If we experience a high volume of orders, shipments may be delayed by a few days. We will notify you via email or SMS if there is a significant delay in shipping your order.
2. Shipping Rates & Delivery Estimates
- Shipping Charges: Shipping charges for your order will be calculated and displayed at checkout.
- Delivery Time: Once dispatched, orders typically take 4 to 7 business days to arrive, depending on your location and pincode zone (local, regional, or national).
- Delivery Areas: We ship to valid residential and commercial addresses across India. Remote or rural areas may experience slightly longer delivery times.
3. Shipment Tracking
- You will receive a shipment confirmation message containing your tracking number(s) once your order has been handed over to our courier partner.
- The tracking number will become active within 24 hours.
4. Damages & Lost Packages
- If you receive your order damaged, please contact our customer support immediately within 24 hours of delivery.
- Please save all packaging materials and damaged goods, and take a clear unboxing video/photo to help us process a replacement or refund quickly.